Terms of Service.

Plain English: By using this website, you agree to these website terms. Client work is governed by a signed Statement of Work, which controls if it conflicts with these general terms.

These Terms of Service ("Terms") govern your access to and use of polarcircuit.com and any services provided by POLAR CIRCUIT LLC, a Wyoming limited liability company ("Polar Circuit," "we," "us," or "our"). By accessing the website, contacting us, requesting a proposal, or engaging our services, you agree to these Terms.

If you use the website or services on behalf of an organization, you represent that you have authority to bind that organization. You must be at least 18 years old, or the age of majority where you live, to enter into an engagement with us.

Plain English: We build and maintain websites and search programs. The exact scope, schedule, and price belong in a written SOW, not in a handshake or a web page.

Polar Circuit provides web development, technical SEO, performance engineering, CMS implementation, migration, content support, and ongoing site-care services. Specific deliverables, timelines, fees, acceptance criteria, support periods, and client responsibilities are defined in a separate written proposal, order form, master services agreement, or Statement of Work (each an "SOW").

If an SOW conflicts with these Terms, the SOW controls for that engagement. We may decline, pause, or terminate work that is unlawful, misleading, unsafe, outside scope, or inconsistent with our professional standards.

Plain English: We need timely feedback, accurate information, and permission to use the assets you give us. Delays or bad source material can affect the schedule.

Clients are responsible for providing accurate business information, content, brand assets, access credentials, stakeholder approvals, and timely feedback. Clients represent that they have the rights needed for all materials they provide to us, including text, images, logos, data exports, trademarks, and third-party platform credentials.

Clients are also responsible for reviewing deliverables before launch, confirming legal and regulatory requirements specific to their industry, and obtaining any professional review needed for regulated content, claims, privacy notices, accessibility obligations, or advertising disclosures.

Plain English: Prices are written down before work starts. Build projects usually use milestone billing; retainers are billed in advance.

Fees, payment schedules, deposits, recurring retainers, reimbursable expenses, taxes, and late-payment consequences are stated in the applicable SOW or invoice. Unless an SOW says otherwise, build engagements are invoiced 50% at signature and 50% before launch or handoff, and retainers are prepaid monthly.

Invoices are due within 14 days unless the invoice states a different due date. Past-due invoices may result in paused work, withheld deliverables, suspension of support, or collection activity after reasonable notice. Clients are responsible for applicable taxes, duties, bank fees, and processor fees unless prohibited by law.

Plain English: Reasonable edits inside scope are part of the job. New work gets a written change order before we start.

Work outside the agreed scope requires written approval by both parties before it begins. Change orders may adjust fees, timelines, deliverables, support obligations, and launch dates. Examples of out-of-scope work include new page types, new integrations, redesigns after approval, unplanned migrations, emergency remediation of third-party systems, and revisions caused by inaccurate or late client-provided information.

Plain English: We can promise the work and the process. We cannot promise that Google, competitors, platforms, or customers will behave a certain way.

SEO and performance outcomes depend on search engine algorithms, competition, market conditions, content quality, hosting, third-party tools, client execution, and user behavior. We do not guarantee specific rankings, traffic, revenue, leads, Core Web Vitals field data, or conversion rates.

We do commit to a documented process, transparent recommendations, reasonable professional care, and reporting described in the applicable SOW.

Plain English: Once you pay in full, you own the custom work made for you. We keep our pre-existing tools, methods, and reusable know-how.

Subject to full payment, custom deliverables created specifically for a client under an SOW are assigned to that client, excluding Polar Circuit's pre-existing materials, know-how, reusable code, tools, templates, processes, documentation structures, and general skills. We grant clients a perpetual, non-exclusive license to use those retained materials only as incorporated in the final deliverables.

Third-party software, fonts, libraries, images, CMS platforms, plugins, and services remain subject to their own licenses and terms. Clients are responsible for ongoing third-party license fees unless the SOW states otherwise.

Plain English: We may say we worked together and show non-confidential work unless your SOW says not to.

Unless an SOW or written confidentiality obligation says otherwise, Polar Circuit may identify clients by name and display non-confidential portions of completed work in portfolios, case studies, proposals, social posts, and marketing materials. We will not publish confidential information, private credentials, non-public metrics, or sensitive business data without permission.

Plain English: If either of us shares confidential information, the other side must protect it and use it only for the work.

Each party may receive non-public business, technical, financial, customer, operational, or strategic information from the other. The receiving party must use reasonable care to protect confidential information, use it only for the engagement, and disclose it only to personnel or service providers who need it and are bound by confidentiality obligations.

Confidentiality obligations do not apply to information that is public, independently developed, already known without restriction, rightfully received from a third party, or required to be disclosed by law after reasonable notice where permitted.

Plain English: We handle personal information according to the Privacy Policy and any data-processing terms in the SOW.

Use of this website is subject to our Privacy Policy, Cookie Policy, and Privacy Choices page. If client work requires us to process personal information on a client's behalf, the parties will use appropriate data-processing terms, including a Data Processing Addendum where required by GDPR, UK GDPR, CCPA/CPRA, or similar laws.

Clients are responsible for providing legally adequate privacy notices, consents, cookie banners, accessibility notices, and industry-specific disclosures for their own websites and businesses unless an SOW expressly assigns a drafting or implementation task to us.

Plain English: Do not use our site, work, or services for illegal, abusive, deceptive, or harmful activity.

You may not use the website or services to violate law, infringe intellectual property rights, send spam, distribute malware, scrape or attack systems, impersonate others, misrepresent products or services, publish unlawful or deceptive claims, interfere with security controls, or assist activity that creates unreasonable legal, safety, or reputational risk.

We may refuse or stop work involving fraud, hate, harassment, non-consensual intimate content, illegal goods or services, exploitative practices, or regulated claims that lack appropriate review.

Plain English: We stand behind professional work, but the website and services are not magic and are not guaranteed to be error-free.

We warrant that professional services will be performed in a workmanlike manner consistent with generally accepted industry standards. If a client reports a material defect in our work within the support or warranty period stated in the SOW, our sole obligation is to use reasonable efforts to correct the defective work.

Except as expressly stated in an SOW, the website, information, recommendations, and services are provided "as is" and "as available." We disclaim implied warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted operation, error-free performance, and specific business outcomes to the maximum extent permitted by law.

Plain English: Neither side should be exposed to unlimited damages for ordinary contract issues.

To the maximum extent permitted by law, neither party is liable for indirect, incidental, consequential, special, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, business interruption, or reputational harm, even if advised of the possibility.

Unless an SOW states otherwise, each party's total cumulative liability arising from an engagement is limited to the fees paid or payable to Polar Circuit under that engagement in the 12 months before the event giving rise to the claim. This limitation does not apply where prohibited by law or to payment obligations, misuse of confidential information, infringement of intellectual property rights, or intentional misconduct.

Plain English: Either side can end an engagement under the rules in the SOW. Work already completed still needs to be paid for.

Termination rights, notice periods, refund rules, handoff steps, and survival obligations are defined in the applicable SOW. Unless an SOW states otherwise, either party may terminate for material breach if the breach is not cured within 14 days after written notice. Retainers may be ended with 30 days' written notice.

On termination, clients must pay for all work performed and approved expenses incurred through the effective termination date. We will provide paid-for deliverables that are reasonably complete and transferable, subject to payment, confidentiality, and third-party license limits.

Plain English: If something goes wrong, we first try to resolve it directly. Wyoming law governs unless an SOW says otherwise.

These Terms are governed by the laws of the State of Wyoming, without regard to conflict-of-law rules. Before filing a claim, the parties agree to give written notice describing the dispute and to attempt in good faith to resolve it for at least 30 days.

If the dispute is not resolved informally, the state and federal courts located in Wyoming will have exclusive jurisdiction, and each party consents to those courts, except that either party may seek injunctive relief in any court with jurisdiction to protect intellectual property, confidential information, or security interests.

Plain English: We may update website terms. Signed SOWs do not silently change because this page changes.

We may update these Terms by posting a revised version on this page and changing the updated date. Changes apply to website use after posting. Material changes to an active SOW require the amendment process stated in that SOW or written agreement by both parties.

Plain English: Standard contract housekeeping lives here.

These Terms and any applicable SOW are the entire agreement for their subject matter. If a provision is unenforceable, the rest remains effective. A failure to enforce a provision is not a waiver. Neither party may assign an engagement without consent, except to a successor in connection with a merger, acquisition, reorganization, or sale of substantially all assets. Neither party is responsible for delay caused by events beyond reasonable control.

Plain English: Send legal notices and terms questions here.

POLAR CIRCUIT LLC
610 Marion St
Sheridan, WY 82801
USA
signal@polarcircuit.com
+1 (571) 583-5393